Frequently Asked Questions

Everything you need to know about your Blackstone Labs experience.

How long does shipping take?

Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed apparel. Items must have original tags attached to be eligible for a full refund.

How do I track my order?

Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital options like PayPal, Apple Pay, and Google Pay.

Are your clothing items true to size?

Most of our pieces are designed for a standard fit. We recommend checking our detailed size guide on each product page to ensure the perfect fit for your body type.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and customs duties are calculated at checkout based on your specific destination.